HDS

Home Delivery Services


Home Delivery Services (HDS) is an Australia-wide end-to-end refrigerated delivery solution. With 10 Central Distribution Centres and experienced operations teams, HDS provides simple and affordable temperature controlled deliveries across all major cities in Australia.

Suitable for:

  • Marketplaces selling short-shelf-life products
  • Marketplaces where pick up is centralised such as Shopping Centres or Markets, or where the Vendors are located around one or more primary pick-up locations

Suitable for:

  • Product Marketplaces
  • Grocery Marketplaces
  • Shopping Centre Marketplaces
  • Food Delivery Services Marketplaces

Details

Home Delivery Service conveniently delivers great food direct to costumers. With the wide distribution network, a team of professional drivers and great customer service standards, HDS makes sure that all products arrive at customer’s door, securely packed, safely refrigerated and ready to make great meals for the whole family.

HDS is a perfect delivery partner for marketplaces that sell food products that need temperature control and home food delivery marketplaces.

Omnyfy has developed a module that enables Marketplaces who are looking to implement food-delivery, with a fully integrated solution with HDS. This enables customers to purchase perishable or pre-packaged meals for delivery on specified dates and times, and offers Vendors the ability to easily pick-pack and consign their deliveries without leaving the marketplace platform.

Marketplace Owners can also view and manage bookings, Cancel bookings and re-book existing deliveries if the customer requests a new time.

For Marketplace Owners

  • Ability to provide Australian vendors with the refrigerated delivery solution
  • Manage HDS account connectivity
  • View and manage customer bookings
  • Customer booking date and time slots sent via Email
  • Re-book deliveries
  • Cancel deliveries

For Vendors

  • Cost-effective and timely deliveries direct to the customer’s doorstep
  • 2 point scanning – full package traceability on HC In/Out
  • HDS live tracking
  • Additional delivery window options
  • Temperature tracking
  • Branded tracking and notifications
  • Australian based customer service centre

For Customer Front-End

  • Timely deliveries
  • Tracking and SMS notifications

Related Modules

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