Service Booking Marketplace

How Omnyfy can be used to create a

Service Booking Marketplace

Service Booking marketplaces enable customers to search for, find and book a service appointment. Service Booking marketplaces are growing in popularity with healthcare, beauty and wellness, fitness, coaching, professional service and trades marketplaces, where customers are looking to book and appointment.

When considering to create a Service Booking Marketplace the following should be considered as important features:

  1. Flexibility in supporting multiple locations for a single vendor so that they can manage different stores from a single account
  2. Support for Service Provider profiles
  3. Support for Service Provider calendars
  4. Ability to create multiple calendars for different locations – consider a medical booking marketplace where a doctor would operate out of more than one location with different calendars and working hours in each place.
  5. Ability to set cancellation periods
  6. Ability to set cancellation fees if the appointment is cancelled past the cancellation period
  7. Ability for customers to search for and book an appointment
  8. Ability to take payments for appointments online
  9. Support for appointment management – changes, cancellations, confirmation from Service Providers etc.
  10. Refund capability
  11. Notifications via both email and SMS
  12. Support for global time zones – when booking professionals or services across different timezones.

Omnyfy has developed our Service Booking over two years to be one of the most powerful and feature rich Service Booking Marketplace solutions in the world. We continue to enhance our solution and are currently working to bring support on our Omnyfy Closer Vendor App for service booking and calendar management.

Services Marketplace capabilities

Features that enable the creation of booking and appointment marketplaces

Service booking and appointments

Vendors can create Service Providers, Calendars and manage appointments received through the marketplace

Services booking

Customers can search for and book services on the marketplace

Enquiries Management

Enables Marketplace Owners to facilitate lead generation enquiries for Vendors

Marketplace administration

Everything you need to administer and keep your marketplace running smoothly

Vendor On-boarding and Subscriptions

Create subscriptions for vendors to access the marketplace, manage entitlements and onboard with full KYC and integrated payouts.

Marketing and promotions

Send marketing emails, timed from purchases, or display popup windowsn

Store management

Vendors can manage their stores, logo, banners, policies and more

Marketplace Payments

Enable marketplaces to accept multiple pay-in options including credit card, WeChat, AliPay and other international payments.

Learn more about Omnyfy extensive features

Service Booking Marketplace Implementations

Service Booking Marketplaces built on Omnyfy